DId you try installing all the latest Windows 10 updates and check again?.

DId it occur after a software or windows update?.

Did you try to connect the printer using a USB cable and check if it works?.

Do other devices on the network such as your iPhone, iPad or another Windows-based machine print correctly?.

Were the computer and the printer connected via the same router?.

Do other devices connect to the same network correctly?.

DId this happen after a power outage or surge?.

Great troubleshooting and terrific efforts were displayed. If you have any related issues, you can comment on our post to let us know.For reaching out to the community and a good day to you. Besides, you can know how to uninstall it. In this post, you can know what HP Print and Scan Doctor is, how to download and install it. Step 2: Navigate to the Apps & features part, find HP Print and Scan Doctor. Step 1: Type Settings in the Search box to open the Settings application. You can try to use the Settings application to remove the HP Print and Scan Doctor application. Step 4: Follow the on-screen instructions to uninstall HP Print and Scan Doctor. Step 3: Find HP Print and Scan Doctor in the list and right-click it to choose Uninstall/Change. Step 2: Navigate to the Programs and Features section and click it. Step 1: Search for Control Panel in the Search box to open it. There are 2 ways for you to uninstall it.įirst, you can try to use Control Panel to uninstall HP Print and Scan Doctor. If you don’t want to use HP Print and Scan Doctor, you can choose to uninstall it from your Windows. How to Uninstall HP Print and Scan Doctor You need to follow the instructions to fix it.

A cross X indicates that there is a problem with the printer.

Exclamation An exclamation mark indicates that the test failed and was skipped.

A wrench spanner means that the problem was found and fixed.

A checkmark indicates that your printer has passed.

Step 5: The result of each test is as follows: Step 4: Choose Fix Printing or Fix Scanning according to the problem you encounter, and then follow the instructions on the screen. If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry. Step 3: After the download and installation are complete, HP Print and Scan Doctor will open. Step 2: Follow the on-screen instructions to install HP Print and Scan Doctor. Go to this address to download the package of HP Print and Scan Doctor. Step 1: Turn on the printer and load plain paper into the main tray. Read More How to Download & Use HP Print and Scan Doctor

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